We wanted to reach out today and assure you that we are monitoring the coronavirus (COVID-19) situation closely and are working to ensure we meet the needs of our customers as well as provide for the health and the safety of our employees. We realize this health situation has already been disruptive to many businesses across the globe and wanted to share facts about what we're doing to support both our customers and employees.
To ensure our customers’ businesses are supported we have taken specific steps as part of our business continuity plan. These steps include:
• Moving employees to work from home in a thoughtful, choreographed manner. This ensures your businesses continue to receive excellent stability and support.
• Working closely with our partners to make sure we have additional equipment and supplies to take care of employees, and by extension, our customers.
As a company proudly serving the web professional & small business community, we know how critical the online tools we provide are in helping our customers maintain their business during difficult and complex times like these.
While we organize alternative phone support for our customers, we will continue to aid you 24x7 on live chat and tickets. For any sales related queries, you may visit indianserverhosting.com. For any technical and billing related queries, you may visit our helpdesk at myaccount.indianserverhosting.com.
As the situation evolves, know we will be investing in our capabilities, equipment, and support and reacting in real-time to make sure we are here supporting our customers through this.
- Wednesday, March 18, 2020